StableHealth™ Essential: where good equine health begins.

StableHealth™ Essential Plan – Terms & Conditions

 

1. Purpose of the StableHealth™ Essential Plan

The StableHealth™ Essential Plan is designed to support routine preventive care for registered clients and their equines. It is not an insurance policy and does not cover illness, injury, emergencies, or any non-routine treatment.

 

2. Eligibility & registration

  • The plan is available only to existing registered clients of the practice.

  • Each plan covers one equine.

  • Patients may be enrolled at any time, subject to a current clinical assessment by the practice.

  • The practice reserves the right to decline enrolment if a patient’s health status requires care beyond routine preventive work.

 

3. Duration & payments

  • The StableHealth™ Essential Plan runs for 12 months from the date of enrolment.

  • Payment must be made in full at the time of enrolment.

  • Fees are non-refundable once services have been used.

 

4. Services included in the StableHealth™ Essential Plan

Each enrolled patient is entitled to the following during the 12-month membership:

  1. One annual health check
    – Performed during the same visit as the annual vaccination.
    – Only one annual health check is included per membership year, regardless of how many additional vaccinations the patient requires.

  2. One annual vaccination
    – Includes the following vaccines only: Flu/ FT Primary course 1 of 3; Flu/FT 12-month booster; Tetanus Primary course 1 of 2; Tetanus 24-month booster.
    – Any second, third, or additional vaccination doses required that year are not included, but the client receives 10% off those vaccine fees. This includes only: Flu/ FT Primary course 2 of 3 and 3 of 3; Flu/FT 6-month booster; Tetanus Primary course 2 of 2.

  3. One treatment of routine dental care
    – Includes an examination and standard rasping.

    – All routine dental treatments are performed under a baseline level of sedation, unless contraindicated due to a medical condition.
    – Any additional sedation needed (for fractious horses, prolonged procedures, or dental abnormalities) will be charged separately.

  4. 15% off on one lameness assessment (including ridden assessment) per year.

 

5. Services NOT included

The following are not covered by the StableHealth™ Essential Plan:

  • Visit fees / call-out charges

  • Additional or staged vaccinations beyond the single annual vaccination (10% discount applies to these)

  • Any treatments unrelated to routine preventive care

  • Emergency call-outs or out-of-hours work

  • Lameness investigations, diagnostic imaging, laboratory tests (including WEC and tapeworm test)

  • Dental procedures beyond routine rasping (e.g., extractions, advanced work, wolf-tooth removal)

  • Sedation beyond the included baseline for routine dentistry

  • Medication, supplements, or equipment

  • Pre-purchase examinations

  • Insurance documentation or report writing

6. Booking & use of services

  • Included services must be booked in advance and completed within the 12-month plan period.

  • Unused services do not roll over into the next plan year.

  • The practice is not obliged to remind clients of outstanding entitlements, although reminders may be offered as a courtesy.

 

7. Cancellations & early termination

  • Clients may cancel the plan at any time.

  • If cancellation occurs after services have been used, the client may be required to pay the difference between the plan cost and the standard fees for services already provided.

  • The practice may cancel the plan if the client fails to adhere to the T&Cs.

 

8. Amendments to the plan

The practice may revise fees, services, or conditions of the StableHealth™ Essential Plan with reasonable notice. Clients will be informed of any changes before renewal.

 

9. Liability

  • The plan covers only the specific services listed.

  • The practice is not liable for any costs arising from illness, injury, complications, or issues outside routine care.

  • Clients remain responsible for scheduling visits and maintaining their equine’s overall healthcare.

 

10. Governing law

These Terms & Conditions are governed by UK law, and any disputes will be handled under UK jurisdiction.